Reference

128sport Privacy Policy for Indonesia Accounts

We keep this Privacy Policy focused on the data that can identify your account, from sign-in details to cookie records and payment references.

DATA USECOOKIE RULESACCOUNT ACCESSINDONESIA

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How We Handle Your Data

128sport Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When local law permits, we collect the minimum data needed to open, verify, and service your account, and we keep a clear reason for each record. That can include your contact detail, login activity, device signals, cookie IDs, and payment references from DANA, OVO, GoPay, or

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QRIS when you choose one of those rails. We use those records to confirm transactions, protect access, prevent misuse, and answer your request if you later ask to see, correct, or remove a field. We do not keep payment content beyond what is needed for matching
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and audit checks, and we do not use data for any purpose outside the policy you are reading. If a request depends on local law, we will say so plainly and continue only where the law allows.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST CHANNELS

Where To Send Privacy Requests

Privacy questions do not need a long route. You can reach us by in-app chat, email, or the request form in your account menu, and we will check the account before changing…

In-App Chat Open chat from the account menu on mobile or desktop. We use it for access, correction, deletion, and consent questions, then continue the same case by email if you need a written trail.

Email Inbox Send the address tied to your account and the detail you want changed. We verify identity before any edit, and we reply with the outcome to the same address once the request is handled.

Privacy Form The form sits inside your account menu and works after login on phone or laptop. Use it for export requests, data correction, or a privacy complaint that needs a logged record.

DATA PRACTICES

What We Keep And Why

We built the policy around data minimisation, so we ask only for the fields that support your account and the checks around it.

Data Minimisation

We only collect what is needed for account service, identity checks, and payment matching. If a field does not support those jobs, it is left out of the record entirely.

Cookies And Device Logs

Cookies keep your session alive, save your language choice, and help us notice a login from a new device. Device logs keep browser type, IP region, and time stamps for your own access checks.

Account Security

Before we change a phone number, email, or password reset path, we confirm the account holder through the active contact route. That step keeps edits tied to the right person, even on shared devices.

Payment Records

When you fund with DANA, OVO, GoPay, or QRIS, we retain the reference, amount, and time needed to match the transfer to your account. We do not store extra payment detail that the record does not need.

Retention Rules

We keep data only while it serves account service, dispute handling, fraud checks, or a legal duty. After that period ends, records are removed or de-identified under the request and the law that applies.

Your Requests

You can ask for access, correction, export, or deletion through chat, email, or the form in your account menu. We log the request, verify you first, and answer through the same path you used.

Privacy Policy Questions You May Ask

These questions cover the parts of the Privacy Policy you are most likely to check before opening an account or changing details. We explain what we collect, how long we keep it, how you can ask for a correction, and what happens when local law limits a request. If you need a record of the answer, use chat or the form in your account menu and we will reply through the same channel.

We ask for the contact details, login credentials, and device signals needed to create and secure the account. If you use DANA, OVO, GoPay, or QRIS, we also keep the transaction reference that matches the record.

Yes. Cookies remember your session and language choice, while device logs help us notice unusual access from Android, iPhone, or desktop browsers. You can clear cookies in your browser, but some session features may reset.

Yes. Send the request through chat, email, or the form inside your account menu. We verify the account first, then correct, export, or delete the data where local law allows it.

We keep only the reference, amount, and timestamp needed to match the payment to your account and handle disputes. We do not keep extra payment content beyond what the record needs.

We keep records for as long as they are needed for account service, security checks, dispute handling, or legal duties. After that, we remove or de-identify them under the rule that applies.

Use in-app chat, email, or the request form in your account menu. If your case needs proof, we will send the result back through the same path after we confirm your account.

Access and use depend on local law, and the service is available only where local law permits. If a region has limits, we will say so before you submit the request.

128sport Privacy Policy for Indonesia Accounts

Where To Send Privacy Requests

What We Keep And Why

Data Minimisation

Cookies And Device Logs

Account Security

Payment Records

Retention Rules

Your Requests

Privacy Policy Questions You May Ask

01 What data do you collect when I open an account?

02 Do you use cookies on phone and desktop?

03 Can I ask for correction or deletion of my data?

04 Do payment records from DANA, OVO, GoPay, and QRIS stay in my profile?

05 How long do you keep my privacy records?

06 How do I contact you about privacy?

07 Is access to this policy available everywhere?

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